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General Info

File Specifications
Files must be set up to our specifications. They should typically be RGB TIFF or JPEG. However, please see our file specifications.

Colour Management
We use professional colour management practices. Full information is available from the colour management section of our website. Note: Direct to Print services require our clients to have correct colour management in place.

CMYK
CMYK colour space is not used by any of our output devices. We can supply files in CMYK if requested, but owing to CMYK being device specific we cannot guarantee accurate colour reproduction. We therefore advise that we supply RGB and that RGB be maintained throughout, then have the conversion to CMYK applied by the operator of the specific CMYK device that is eventually used.

Paper Surfaces
We offer Gloss or Matte paper surfaces on most services. Other specialised papers are available on selected services.

Cropping
Generally everything is printed full frame with no cropping unless otherwise specified. Therefore you will receive the biggest print within the paper size ordered. Please specify if you need a specific print size, but some cropping may be necessary to achieve this if the format of your original does not suit.

Testing
Testing is available on some services as listed. However, if final print does not proceed after testing, 20% of print price is charged. Jobs requiring testing will require longer service times to those listed.

Colour Matching
When colour is to be matched to a sample, the sample must be supplied at the time of ordering. We will make every effort to match your sample, but in some cases this may not be possible as each printing type has individual colour characteristics. Please note, colour matching is not available on some services.  

Service Times
Service times listed are intended as guides only. We will endeavour to meet your deadline, but large or complicated orders may require longer. Multi service orders and those that require tests will also require longer.

Student Service
We offer specialist student services and student discount with approved I.D. Excludes Film, Batteries, Accessories, Duratran, Flex, Mounting, Direct to Print and outwork services.

Quotes
For jobs that fall outside the parameters of this pricelist, we are happy to provide you with a special quote. Please contact us for more information.

GST
All prices listed  EXCLUDE GST.

Alterations
We reserve the right to make any additions or alterations to our pricelist without prior notice.

Conditional Acceptance
Whilst every possible care is taken to look after your materials, orders are accepted on the condition that we will only be liable for the cost of the unexposed materials in the unlikely event of loss or damage.

Disputes & Returns
Disputes or requests for credit will be considered valid only if brought to our attention within 7 days of the date of supply. No credit will be considered without the return of the material in question to PCL Labtec.

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