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General Info

File Specifications
Files must be set up to our specifications. They should typically be RGB TIFF or JPEG. However, please see our file specifications.

Colour Management
We use professional colour management practices. Full information is available from the colour management section of our website. Note: Direct to Print services require our clients to have correct colour management in place to avoid disappointment.

CMYK
We suggest that you avoid using CMYK as each CMYK output device has its own formulation. The RIP for any  CMYK machine is designed to work with RGB input.

Paper Surfaces
We offer Gloss, Matte Lustre, Metallic, Flexcolor and Duratrans media for our Chromira Printers and a vast range of paper types for our Epson Wide Format Printers.

Cropping
Generally everything is printed full frame with no cropping unless otherwise specified. Therefore you will receive the biggest print within the paper size ordered. Please specify if you need a specific print size, but some cropping may be necessary to achieve this if the format of your original does not suit. When Using ROES we suggest you size your image then canvas to fit the next size layout.

Testing
Testing is available on some services as listed. However, if final print does not proceed after testing, 20% of print price is charged. Jobs requiring testing will require longer service times to those listed.

Colour Matching
When colour is to be matched to a sample, the sample must be supplied at the time of ordering. We will make every effort to match your sample, but in some cases this may not be possible as each printing type has individual colour characteristics. Please note, colour matching is not available on some services.  

Service Times
Service times listed are intended as guides only. We will endeavour to meet your deadline, but large or complicated orders may require longer. Multi service orders and those that require tests will also require longer.

Student Service
We offer specialist student services and student discount with approved I.D. Excludes Film, Batteries, Accessories, Duratran, Flex, Mounting, Direct to Print and outwork services.

Quotes
For jobs that fall outside the parameters of this pricelist, we are happy to provide you with a special quote. Please contact us for more information.

GST
All prices listed  EXCLUDE GST.

Alterations
We reserve the right to make any additions or alterations to our pricelist without prior notice.

Conditional Acceptance
Whilst every possible care is taken to look after your materials, orders are accepted on the condition that we will only be liable for the cost of the unexposed materials in the unlikely event of loss or damage.

Disputes & Returns
Disputes or requests for credit will be considered valid only if brought to our attention within 7 days of the date of supply. No credit will be considered without the return of the material in question to PCL Labtec.

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